Personality Development, Public Speaking, Interview Skills – One Stop Destination for High Value Training

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Motivation, Emotional Balance, Peace and Happiness

Email Etiquettes

Writing email requires a concise and to the point messages. Proper email language should be professional to maintain the reputation of the organisation. Appropriate drafting and employee awareness of risk would protect the organisation from any untoward and expensive legality.

Email is the mode of communication used by many for information and confirmation. It becomes very difficult to express enthusiasm, compassion and genuineness through emails. Also, using emotions or persuasion would not be conducive. Good email writing skills can be gained through Email Etiquette. Email Etiquettes being such an important tool to garner, Cogent Academy will assist you to understand the nitty-gritty of writing a mail and implement the best practices.

Presentation Skills

Presentation skills are required in almost every field. In a corporate world, presentations are key to effectively portray the organisation’s image as well as to develop and generate business. For first time Managers it a must skill to have. While some individuals are good at it, others find it much more challenging.

Effective presentation skills are important because they help keep a presentation interesting, help the presenter communicate with confidence, and motivate the audience to listen. In Cogent Academy we understand that it is possible to develop and improve your presentation skills. A comprehensive crafted framework for presentation which when practised and used can help anyone to present an effective, well-appreciated presentation.

Interpersonal Skills

At times it is difficult to understand the reason for the organisation not performing up to the mark, at times one of the departments performs better than the other. It could be due to a lack of communication in the team as well as inter departments.

Effective teamwork and a great group of performers require good interpersonal skills. Individuals with good interpersonal skills are likely to work congenially well in a team or group and also with others in the organisation. Effectively communicating with others, be it colleagues, customers, peers, friends and family come naturally to a person with Interpersonal skills. Interpersonal skills are imperative in all walks of life at work, in the social area and in personal life.

Leadership Development

Leadership is the most integral part of life both in personal as well as the corporate world. It is found out that is not able to generate the important positive association between the employees.

Leadership Development plays a vital role in developing effective leaders. Effective leaders have to maintain peaceful and focused approach amongst all the members of their team. Building and enhancing a successful team starts and finishes with effective leadership.

Creative Thinking

Logical and Creative thinking are both innate attributes that we all are born with. The usage of Logical Thinking is developed to a greater extent and used extensively. Creative Thinking helps in out of the box thinking.

Creative thinking means that you can find new ways to solve any problem. Looking at problems and situations from a fresh perspective can be achieved by creative thinking. Limitations of a problem can be handled by developing strategies with clear mind leading to new thoughts and ideas. Creative thinking can make an individual more optimistic, imaginative and inquisitive. Thus, lessening assumption and suspended judgement with progress in considering the problem as an exciting opportunity to capitalise and moving ahead of obstacles.

First Time Managers

Transitioning into the leadership role of Manager from a successful employee is very challenging. It is believed that these well-performing employees possess all the skill set required to become a successful manager, however, due to lack of training and guidance more than 65% of first-time managers fail to live up to the expectation.

First-time Managers Training provides an insight, leading to confidence and motivation. Developing the appropriate skill set to drive effectiveness, transitioning into the new role with ease and displaying leadership qualities thus providing total guidance at the crucial juncture in corporate life. It is a tool to adjust to the critical position in the management i.e., Manager.

Problem Solving

Ups and downs are part and parcel of our lives. Problems are found everywhere in our life as well as in our workplace too. How to solve the problem? If we get the answer to this question then there will be less stress and anxiety in one’s life.

Problems can arise from any aspect in an organisation like a team, product, customer satisfaction, and behavioural nature, etc. both internally or externally. Problem Solving will help us to improve our ability to solve the problems effectively and timely. We could understand the root cause of the problem and troubleshoot it with varied plans using elements of creativity and practicality.

Decision Making

Decision Making is regarded as one of the most important functions be it in an organisation or in life. Making a decision when we are not in our correct frame of mind, or with anxiety, emotional and while being irrational will have dire consequences.

Appropriate Decision Making would result in achieving the goals and objectives. This could also result in understanding the leadership qualities of a person. Dealing with problems, growth and diversification of the organisation could also be achieved by enhancing decision-making skills.

Business Etiquette

A business that is considered impolite could lead to the downtrend and lose the stakeholders trust. Other business would not show interest in doing business with such a deemed indecorous organisation.

Business etiquette enhances the ability of the organisation to communicate appropriately with other businesses, its own staff and with the stakeholders. This helps the organisation to build its brand, bring about a smooth functionality and instil a code of behavioural attributes within the organisation for strengthening the foundation leading to success and growth.

Team Management

Time and again it is proved that the entire ‘TEAM’ be it in an organisation, sports or in any other aspect of life plays a vital role. The individualistic approach will lead to success but the question of sustainability will be challenging to answer.

‘Team Management’ would be the answer to many questions with relation to the success in many facets of life be it organisation, sports, life’s journey…etc. Team management will help improve the core competencies, drive everyone to contribute towards the success, better coordination amongst the team members and will help develop and alter the much needed interpersonal skills to take care of attitude, ego and self-esteem of any individual.

Customer Service

Just imagine if you don’t have customers what will happen to your business, who will buy your product and services. Both, before sales as well as the retention strategies after-sales services are important for a long-lasting relationship with the customer to build trust, rapport and to provide utmost customer satisfaction.

In this competitive world getting a new customer is challenging if we are successful in retaining our old customer it could lead to business growth and would lay the foundation to build trust in a new customer. Communication skills, emotional balance and handling irate customers are some of the skills to garner as we go along the path to provide excellent customer experience.

Time Management

An immediate answer to any question in relation to time is “I don’t have time.” Everyone wants to do so many things in their life, but none has the time to do things.

Time management teaches us how to manage time effectively and make the most of it. Better time management provides us with more free time, allows us to achieve our objective in a shorter period of time and open a wide gamut of opportunities for us. Time management is the most important aspect of one’s life, managing time effectively reduces stress provides more time to retrospect and introspect and facilitate completing tasks diligently.

Stress Management

Majority of people with health ailment is due to Stress. Stress is the root cause of all the health as well as mental instability. Stress doesn’t allow an individual to think clearly, there is a breakdown of emotional equilibrium and lot of over thinking at times over a trivial issue.

Effective Stress Management will help an individual to reduce stress in everyday life. It can help you improve your mood, boost immune functionality and make you feel light and happy. Stress management will assist us in understanding the psychological and emotional situation leading to stress, thus helping us to strategies steps to reduce and eliminate stress for better life.

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